Client Testimonials

"We have been very grateful indeed for your services. Without exception, your staff have been kind, courteous, friendly and efficient, and we ask you to convey our thanks to all of them."  

Mr Jones

"I have to comment that as an agency your communication has been excellent and you have acted in a very professional and diligent manner with me in trying to achieve the best outcomes possible. Your team's commitment to this ladies care has been commendable on every level."


"The girls are fantastic, I could not find a fault. They are a blessing."

Mrs Griffiths

"The carers cheer my mother up throughout the day. Thank you so much for all your help so far."

Mrs Evans

"The caring nature and kindness of your staff is second to none and for that I am truly grateful"

Mr Gray

In the three months of me being here I have enjoyed the friendships and helpfulness of all the staff, male and female. No hold or guesthouse could ever come close to this place. Well done Sian and Steve.

Resident from Bellwave House

Awesome place to work! Best team!

Staff Member at Bellwave

It's like a sunny day when Sian and Steve are in the house as well as the staff.

Resident at Bellwave House

Home away from home an amazing welcome, very friendly, certainly helps me with my confidence building. Warm and welcoming.

Resident at Bellwave House

"It has been a pleasure working with staff at Serendipity, it made my job a lot easier supporting my clients transition from inpatient services into the community, you all work well within a team, and have certainly accommodated my clients needs which reflects the great service you provide !!


The praise I have for the carers who have helped to look after my wife, their care and knowledgeable suggestions, plus advice has enabled myself to get the best possible care for my wife, the carers have been exemplary and more tentative than our own GP and District Nurses,¬† A Company is only as good as the staff working at the forefront,¬† I would not hesitate to recommend¬† Serendipity to other families who are in need of good quality care !!    

Mr D C
James WatkinsClient Testimonials