Serendipity’s CIW Audit results
Our first audit with the new rating system went very well, with our results being Excellent for Well-being, Care and Support and Leadership and Management and Good for Environment. We have taken recommendations from CIW in order to improve the environment as best we can with the type of property we have. We are hoping that the changes we make will help push our ratings up over the next 12 months.
Employee of the Quarter
We had many strong candidates in the running for this quarter’s Employee of the Quarter award. After careful consideration, we are thrilled to announce Charlotte Griffin from Apartments 2 (Upstairs) as the winner for supported living. Charlotte has shown outstanding leadership and dedication, especially during her week of managing the day-to-day operations of Apartments 1 and 2. Congratulations, Charlotte, on this well-deserved recognition!
Staff Spotlight
Support Worker Mark Williams has been nominated for the Mental Health and Wellbeing Wales Award in the Inspiring Individual category. Mark is a passionate advocate for mental health and has done exceptional work in this area. We are incredibly proud of his welldeserved nomination. We’re happy to welcome back Rio Morgan, who has returned to Bellwave House as a day support worker after working nights at Bellwave Drive. Rio has quickly settled back into the team.
Latest Home News
Bellwave House
Residents of Bellwave House have been enjoying their usual activities, including pool, wellbeing groups, choir, and litter picking. When the weather wasn’t ideal, a board games day was organised, providing some indoor fun. On sunnier days, everyone gathered for a barbecue, making the most of the good weather. Residents have also participated in bracelet making at other services and attended a community picnic in Bridgend with residents from nearby schemes. Bellwave House has recently undergone some improvements, including a complete revamp of the COSHH cupboard and the installation of a brand new cooker and fridge/freezer, enhancing the facilities for everyone. In other news, resident GB recently won the resident pool tournament. Another resident, AD, took a significant step towards independence by purchasing his first mobile phone, enabling him to explore the community on his own. This is a major milestone for AD, who has spent much of his adult life in secure hospitals.
Bellwave Drive
At Bellwave Drive, we warmly welcome our new resident DW, who has been settling in well and getting along with everyone. DW has already joined in on group activities and enjoyed a Sunday lunch prepared by coresident AE. This month, Bellwave Drive celebrated National Picnic Day by gathering snacks and heading to Newbridge Fields in Bridgend for an afternoon of fun and games. Residents have also been attending the weekly pool tournament, making the most of these social events.
Bellwave Apartments 1
We’ve welcomed Nadine Stevenson to Apartment 1 from Bellwave Corner as our new Senior Support Worker. Nadine brings a wealth of experience, and we’re excited to see her contributions. Victoria Hanman, who recently completed her BSc (Hons) in Psychology, has passed with an impressive 2.1. Well done, Victoria! VJ has enjoyed local walks, time in the garden, and outings like a group visit to Folly Farm and a meal at the Royal Oak in Porthcawl. JVY has started personalising his bedroom and took a big step by catching the bus to Asda for shopping.
Bellwave Apartments 2
Dionne, our ever-optimistic and enthusiastic activity coordinator, continues to lead by example in the upstairs apartments. She excels at organising activities, collaborating with residents and other homes to create engaging experiences. Dionne has been instrumental in planning and executing events, like a recent meal out for residents and staff. This outing was such a success that residents have requested it become a monthly tradition. SD and the staff enjoyed attending the BBQ and quiz at Bellwave House, with special thanks to Dan, the quiz master, for making the event memorable. SD is also looking forward to joining the Men’s Sheds in Bridgend, where he hopes to engage in carpentry and other creative projects. Staff have supported him in joining the waiting list, and SD is eager to become a member. ND, with the support of Mark Williams, has rekindled his love for reading, and they now spend evenings enjoying books together. Meanwhile, Apartments 2 has successfully selected a new home lead, who is excited to begin her training and induction in the coming weeks
Bellwave Corner
MF and JK enjoyed the airshow and minigolf at Aberavon Beach, where JK impressed with his golf skills. We hosted a pizza party at the corner on July 23 with everyone making their own pizzas and cooking them in the garden’s pizza oven. MF proudly received a Slimming World certificate after losing one stone and has now assembled an exercise bike with staff, eager to start using it. NL went shopping at Sports Direct for new clothes and shoes, preparing for his upcoming holiday to New York in October. NW has enjoyed walks at Porthcawl Beach and Newbridge Fields, and he impressed staff with his quick math-solving skills at Bellwave Corner.
Bellwave Cottage
The kitchen renovation is nearly finished and looks fantastic. The residents have coped well with the disruption. MB continues to make great progress with his weight loss, recently shedding one and a half stone. His success at the slimming club has also inspired fellow resident TM to join. Everyone has been taking advantage of the good weather, enjoying activities like watching the fireworks at the Hi Tide, taking seafront walks, and having a curry meal at the Corner.