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Serendipity’s 2023 SME UK Award Victory

We are thrilled to announce that Serendipity have been awarded the 2023 SME UK Business Enterprise Award for the Most Supportive Residential Care Home.

The UK Enterprise Awards have a unique methodology that sets it apart. These awards are not just about who nominates or submits the most compelling case. It’s about going above and beyond, being thoroughly researched, analyzed, and ultimately recognized for the incredible work one does.

So, what distinguished us from the rest? It was our unwavering commitment to our staff and their wellbeing. We believe in fostering a nurturing, supportive environment, not only for the residents we care for, but also for the people who make our work possible – our extraordinary team.

Our employee-centric philosophy has been the cornerstone of our ethos. From the moment someone joins our team, they are enveloped in a culture of support and encouragement. We view our employees as family and believe in their growth as much as our own. Incentives are not just rewards, but tokens of recognition for their commitment and hard work. It’s about letting them know that they are valued and appreciated.

Promotions from within the company are not just occasional occurrences but an integral part of our company ethos. We invest heavily in continuous professional development, providing our staff with all the resources and support they need to grow and excel in their roles. This approach not only encourages loyalty but also guarantees that our residents receive the best care from well-trained, dedicated professionals who are familiar with their needs and histories.

This award is a testament to our dedication, but it also sets a new benchmark for us. We will continue to strive, to innovate, and to support all those who make our care home a beacon of compassion and excellence. The journey continues, and we’re excited for the road ahead.

Thank you to the SME UK Business Enterprise Award for this tremendous honour, and to our wonderful team, residents, and their families for their unwavering faith in us. Here’s to many more milestones ahead!

Below is a link to the article on Serendipity on the UK Enterprise website. Page 136.

Jennifer CosslettSerendipity’s 2023 SME UK Award Victory